One Day Only Sale Sams Club Customer Review
Secret upcharge never stated in electronic mail or in person
Went online to check out products at Sam's club. Created an account to salvage what I liked online, If information technology was possible, since nearly sites allow you to do that. Wasn't a member simply my family member was and I was going to the shop with them. After done looking went on with my day until o got an email saying I got a temporary 24 hrs bill of fare. I was like that'due south really prissy I'll get check things out without my family unit member so I didn't have to await for them to go shop. Become there and I only bought i thing (a new tv) and I saw the cost online and above the product on the brandish, and then I didn't even matter annihilation of the price. I become dwelling and check the receipt and was charged a 10% fee of $49.60 dollars. I called and they said crusade information technology was a temporary card I got got charged 10%. I checked the email nothing stated anything about the 10% upcharge and the girl at the register didn't say annihilation either. At present they are saying I tin can render the tv only not the the ten% charge refunded. Livid due to the employee or the e-mail not stating this accuse. And they won't refund. I could of waited until my family unit member was off work. I merely went cause I was like wow that's cool I got a temporary bill of fare. That was nice to cheque it out!
Talked to director and she was like you lot should of know information technology s stated and I looked at the electronic mail nothing is stated and the employee never said annihilation of any upcharge at the register. The managing director had me phone call the online store, "cause they can assistance me this this upshot" so the online store told me to call the bodily shop". They have me going back and forth with no answers like it's a game. Poor client service!
I checked the electronic mail and the site multiple times and nothing is stated about this 10% upcharge. This place is a sneaky scam that has naught stated for they're reasoning to upcharge me legally.
Ms. Donna (wears a hat). Excellence.
Ms. Donna is awesome. Today was a rough day for me and I had some trouble with my purchase using the kiosk. The nice attendant printed my receipt and brought me to Ms. Donna's line. She assisted me with my purchase and was very sweet to me. Ms. Donna...you recap excellence. May God go on to bless and keep you lot.
No Service Credible at Sam's Guild…
Utilized gild option-up and was not set up when they said it would be. Had to go into the shop afterwards waiting 30 minutes, choice the order myself and then become to order pickup so they could cheque off my guild and not pecker me twice. Very poor service and little care.
Gas Up Bowman, Little Rock, AR
Regular was $3.59. Couldn't beget premium @ $4.10. No open pumps. Had to expect in line. I accept vehicle with tank cap on right side. Many people were nevertheless pulling over to my side and stretching the hose beyond their trunk to gas upwardly their left side cap. Annoying. Murphy station down the street was $3.73
You can not go any type of customer…
You lot tin can not get any type of customer service on their website they disco the chat sessions when proven wrong days without being able to sign in because their "dorsum role brand mistakes"
they absolutely suck anymore
I'm sure they will blame covid for their incompetency
I've been a member of Sam'due south Club for…
I've been a fellow member of Sam'south Gild for over seven years. I've been using Social club pick-up since the Pandemic. The final ii times I've picked up my items this boyfriend has brought my items to my motorcar. He's ever then nice, kind, helpful, and nigh of all respectful. This is so hard to discover in a immature person these days. I asked him for his name, and he said Cam. This young man deserved a shout out.
They had tried going in to my bank
I don't know who this company is but they have how got a hold of my bank details I've had to contact my banking concern be very careful particularly if they go a agree of your details lucky I'm with Monzo bank I got a notification. And if yous accept money out your business relationship they will not give you a refund this is what the adult female said to me lituary 5 minutes ago so exist careful and contact your bank straight abroad
needed to use the phone at the 4300…
needed to use the telephone at the 4300 boldger rd store in independence mo. the lady behind the desk-bound said she didn't know how to use their phone system to brand an outgoing call. and so wouldn't even offer to get anyone that might , just turned around and walked off . nobody else at the service desk merely me , and so it wasn't similar she was to busy to aid.
This Sam's Society website sucks
This Sam'south Lodge website sucks. You recall this is Fort Knox safe. Press and hold very bad feature.
If non fixed soon you lose a lot of customers.
Absurd Customer Service
Short and simple. They annunciate hours till 8pm. I get out piece of work early to become there before v. Arrive and they are closing terminal bay door at 4:32. I hurry in, to take hold of lady running the place and inquire if they tin can patch a tire with a nail that is virtually flat, which I bought there. She checks and guy in back says no, I ask if they tin can give me some air so I tin make it home. They said no, go to Walmart next door. I asked the lady at the help desk-bound why they shut at 4:30, when that's the fourth dimension people are getting off work. Her response was they aren't closed. I took her and showed her information technology was abandoned and she only said they aren't supposed to be. I drove off with a apartment tire. They too have joined my Sheldon list, along with all Walmart related businesses.
TERRIBLE Client SERVICE
I was told in the store olive I purchased rubber much from the website it could be delivered. I couldn't but over $500 from what website stated, merely the rep on the phone said that wasn't true. The transaction went through afterwards doing what the rep said, but I called the Vero Beach store today and they said they do things differently than the website, via manager. I called customer service and the rep put me on hold for xx min with no recall! If you lot demand anything for outdoor buy it at home depot, this was a waste of gas and time!
Old Stock/Initially initial poor customer service
I purchased a Mattress on i/31/2022. Information technology arrived on time Unfortunately information technology had been rolled upwardly in the box for over a year. The box was dirty and dusty. I called Allswell directly they said information technology should exist okay. I opened the item and let it sit for twoscore hours. Unfortunately in that location was a small stain on the embrace and even a after a week it did not expand properly. The initial customer service was poor but did receive my refund. They sent Fed EX to pick up an inflated mattress even after I called them to report an email I received. The subsequent client service was acceptable. Unfortunately they did non let me do an substitution so past the time I wanted to reorder they were out of stock. I did repurchase the item from some other seller. If the initial mattress was not boxed upwards for over a year there probably would not accept been an issue.
Pom Toilet Paper sold at Sam's Club is…
Pom Toilet Newspaper sold at Sam's Club is TERRIBLE. Only buy when members mark is out! From now on volition not buy POM TP. 95% of the rolls separated thy ply's making harder to use. Forget complaining to Proctor Gamble. You have to jump through lots of hoops with no satisfaction. I will become to a dollar if the members mark is out from now on!!!
They will not make skillful on an fault!!
I purchased a digital download for taxation software that was supposed to go far within 48 hours. It did not, and I asked for my money dorsum. Information technology has now nigh been 2 weeks, and I still don't have my money back. I was assured on the telephone that I would definitely receive the refund equally I needed to purchase the software elsewhere because it was then delayed. Customer service gave me the run around proverb each time I chosen that information technology would exist some other "48 hours" or "72 hours" or "3-5 business days" or "7-10 days" (yes, I was actually given every single one of those time frames at different times and yet none of them were true). Every bit you can encounter, I attempted communication with them on multiple days via multiple methods (chat and telephone) with no aid whatsoever. They've basically stolen my money from me with no remorse, and it doesn't announced they intend to fix the situation. Exercise NOT purchase anything digital from them equally y'all may terminate up regretting it similar me. I'chiliad now having to dispute the accuse with the credit carte du jour visitor considering they won't make good on their own issues.
I was charged $100 for a sams order…
I was charged $100 for a sams order membership from my bank business relationship. I AM Non a sams club fellow member. They said because I'm non a member they tin't exercise anything about me existence charged for a membership I never asked for. There is not a sams club anywhere about me. I do non get in that location and was cheated out of money and they did absolutely nix to help rectify the situation. This business sucks.
I purchased beefiness brisket from Sams Club…
I purchased beef brisket from Sams Club recently. I have purchased this product in the past just for some reason (maybe increment in cost). I decided to counterbalance the product, and to my surprise the was 2lbs. Nonetheless they advertise the product as being 3lbs. And there is no disclaimer. I went back to the store on Buford dr in GA and the director informed me that they include that the weight that's indicated on the product, includes the packaging weight.I didn't empathise that because when I purchase burgers or craven. They practise not include the packaging and weight. He said because information technology's prepackaged they practise that. This is appalling. Why would the consumer need to know how much the product weighs with the packaging
I accept buy lots of prepackaged foods and they don't include packaging.
If this is the standard. It needs to change. That is misleading, but it may just exist me. I no longer purchase their pre-packaged brisket. I also look and weigh all of my products I buy
I was at Sam'due south Order in Monroeville Pa
I was at Sam's Social club in Monroeville Pa. I was struggling just pushing the buggy with 4-50 pound bags of Ice Melt. A immature tall Blackness Male person associate who was wearing an orange cap came over and said "that is a lot of salt tin I help you". This was on 2/2/2022 around 1:45 pm he was working at the front door. I did non get his name but wish I had. Information technology meant so much to me for him to offer help as I wondering how to put all those bags in the car. More Associates similar him would truly make the shoping experience in Sam'due south Club a great place to go. I thanked him and I hope yous discover him and acknowledge his kindness in going to a higher place and beyond and his ability to know when someone needs assist.
I worked at the Philadelphia sams…
I worked at the Philadelphia sams order..I would non buy their meats. When the meats they sell are expired they take the bad meat and mix it with other products.. rename it and put information technology on sale! And so if I were you lot..I would be really careful..at that place have been reports of people getting sick and they do not release the information to the public!
We have a small concern
Nosotros accept a small business. Sam's Club will but allow individual names on a "Business bill of fare". We are 2 hours from Sam's (one fashion). I tin no longer requite our "Concern card" to an employee to store. Sam's Social club will but allow me to store because the card is in my proper noun. Their solution? I pay for each individual employee to get a card when I transport someone. Useless policy for a modest business organisation owner.
Regular Weekend Visit
Visited Bowman, Niggling Rock, AR. Zippo special. Nosotros were surprised to find discounted meats on a Dominicus. We bought some. The Browse & Go would not pick upward the pricing off one of the tags, and then I had to go through a regular checkout line. Deli Concessions was its usual. Everything is so expensive, so nosotros didn't buy much. We made the trip because we saw some cookware on sale, about $100 in savings. We bought 2 for nuptials gifts. 1 box had a render tag. We've got to audit it soon.
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